McDonald’s Customer Satisfaction Survey

To serve best services to the customers, McDonald’s get feedback from their customers using the customer satisfaction survey. This survey will help them to improve their standards and customer service. They will be able to know about customer expectations and needs. This experience survey is quite easy to complete. You need to spend only few minutes to complete it. It consists of set of questions related to McDonald’s Outlets and their service during your last visit. This is an online Survey which can be done anytime according to your convenience. McDonald’s reward their customers in the form of McDonald’s coupons for their valuable feedback. You can use this coupon and enjoy discounts for completing the survey.

Requirements For McDonald’s Customer Satisfaction Survey:



  • As this is an online survey, you need internet connection. So a PC, laptop or mobile with strong internet connectivity is required for this survey.
  • A purchase of any item from McDonald’s restaurant is required as we need some details from the receipt to complete the survey.
  • Basic understanding of English language is needed in order to answer the questions for the survey.
  • An invitation to the survey website on the receipt is mandatory.

McDonald’s Restaurant appreciates their customers for giving feedback. They reward their customers with offers in the form of Coupons. You can redeem the coupon at any participating stores and avail the discount. If you are ready with the above requirements, then you can follow the below steps to complete the McDonald’s customer Satisfaction survey.

Steps to complete the McDonald’s feedback Survey:

  • Visit the official survey site
  • Enter 26 digit code printed on the receipt in the field provided for that.
  • There will be a picture available in the page that will help you with the details on how to find the above details.
  • A set of questions will appear on the screen. Go through all the questions and answer them honestly. Do not skip any questions.
  • Rate your overall satisfaction with your visit and submit the survey.
  • A progress bar will show the status of the survey.
  • Give personal details such as name, phone number and address and finish the survey.
  • You will receive a validation code at the end of the survey.

How to redeem the Mcdonald’s Coupon?

  • Complete the survey and get the validation code.
  • Write the validation code on your receipt that will act as a Mcdonalds Coupon code.
  • Go to the McDonald’s Restaurant outlet where you received the receipt.
  • They will validate the validation code and offer you discount on your purchase.

McDonald’s Survey Limitations:

  • This survey is applicable to the McDonald’s Restaurant stores under participation.
  • You can not avail any other offers if you are using this survey offer.
  • Anyone who has relationship with McDonald’s Restaurant such as its employees, managers and directors and the immediate family members are not eligible.
  • Answers to all the survey questions should be objective and honest.
  • Entrants should have completed 18 years of age.

For more details on how to do the survey and other related details, visit their official website.

One comment

  1. Super bad expierence at the mcdonalds on 225 W Valley Blvd. Colton ca 92324!!!! They are so stupid the manager doesn’t know how to give the correct change! I went back and and told her you gave me the wrong change and she said no I gave you the right change, anyway after counting every single penny she still felt intitled to say I’m $1 off which she wasn’t! She turned around and I was so mad I just left. How does a person get manager position with not even knowing how to have good customer service or count change!? That’s ridiculous. Train your employees.

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